Regulations in matters of Consumer Protection

OUR SERVICES:

 

  • Representation before the PROFECO o Advertising, raffles, and promotions.
  • Drafting and review of accession agreements.
  • Follow-up of claims by consumers before the PROFECTO.
  • Follow-up and review of procedures derived from verification visits.
  • Consulting and support in the obtention of notices or authorizations by the competent authorities for the advertising of products or services.
  • Draft and submit inquiries before federal administrative authorities related to matters of interest for your company.
  • Hold meetings, communications, or approaches with federal administrative authorities for the monitoring, follow-up and conclusion of the proceedings or inquiries submitted before federal administrative authorities.
  • Support your company in matters related to the import, export, distribution, sale, or manufacturing of products or rendering of services; regarding the fulfillment of federal administrative stipulations (NOMs (by the acronym in Spanish of Mexican Official Standards, guidelines, agreements, among others).
  • Inform your company regarding projects of laws, regulations.
  • Official Standards or other type of regulations, or amendments which may affect your interests.
  • Support your company in participation procedures for the elaboration of regulatory stipulations of the sector.
  • Consultancy on the review of labels of products being marketed; as well as, if required, the obtention of label proofs by the corresponding authorities.
  • Consulting regarding verification visits conducted on own stores or franchises.
  • Teaching courses, workshops, seminars, and conferences in regulatory, and normativity matters and the legislation applicable to the employees of the company and its franchisees or sellers. The agenda of courses will be agreed upon with the client and attendees receive the bibliography; as well as a certificate upon completion of final assessment.

 

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